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Better Business Bureau Rates a D+

December 14, 2009

Based on Prosper’s operating history and as many as 43 complaints filed with the organization, the Better Business Bureau has provided Prosper Marketplace ( with a rather generous rating of D+ (on a scale from A+ to F).

The complaints filed against Prosper Marketplace covers a wide variety of issues, including false advertising, misrepresentation, unauthorized bank debits, billing errors, failure to honor contracts, failure to respond to phone calls, warranty complaints, etc.

You can read the BBB’s report here.

3 Comments leave one →
  1. October 5, 2012 6:18 pm

    Apparently, that’s changed. Checking just now (10/5/12) I see they have a rating of A. They are also #4 on The Wall Street Journal’s list of top 50 venture capital-funded companies:

  2. December 18, 2009 2:49 pm

    I note that the BBB report lists the actions of only two states (Washington & Montata) against Prosper. BBB seems to have missed the actions in most other states, as well as the federal SEC action.


  1. Can’t say I’m surprised… http://pros… « The Little Venture Capitalist

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